Warranty New Cricket devices generally carry a one-year manufacturer's warranty from the date of purchase. Reconditioned wireless devices generally carry a 90-day manufacturer's warranty from the date of purchase. Please review the warranty information provided by the manufacturer of your device for complete info. Device Coverage Period & Process • The warranty claim coverage period on all wireless devices begins at the end of the 7-day return period.
Jan 29, 2018 - Cost to fix a cracked phone screen cricket Where can i get my cracked. Go to fix my gadget in peoria illinois. Xampp indexphp file download free. New Cricket devices generally carry a one-year manufacturer's warranty from the date of purchase. To make a warranty claim, please contact the Returns Center at 1-800-CRICKET (274-2538) for assistance.
• Most warranty claims are fulfilled through Cricket's centralized exchange-by-mail program and may not be fulfilled through an authorized Cricket retail location. Warranty claims for new iPhones, the ZTE Velox, and the Moto G are fulfilled through the original equipment manufacturer. See below for details. • To make a warranty claim, please contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable. • Warranty returns must be shipped to the Returns Center.
Follow the instructions provided by the Returns Center, and make sure to keep a copy of the tracking number from the shipping carrier. Domestic shipping costs for valid warranty exchange returns will be covered by Cricket Wireless.
• The Returns Center will inspect the warranty exchange return and determine whether it meets the requirements of the warranty exchange return policy. For valid warranty exchanges, the Returns Center will ship an identical or similar replacement model, which may be a new or reconditioned (like-new) device. Warranty Exchange Options If you meet the requirements of the warranty exchange return policy, Cricket has several options for exchanging your device: • Cricket Standard Warranty Exchange: The customer must obtain a valid RA by calling the Cricket Returns Center at 1-800-CRICKET (1-800-274-2538) and providing their phone number, account PIN and confirming their shipping address. Once a valid RA is obtained, the customer will be directed to the nearest for processing and return of the device. If the returned device is compliant with the warranty exchange policy requirements at the UPS store, a new or reconditioned (like-new) replacement device will be shipped to the customer's address on the account. The customer can expect to receive the replacement device within 1-2 business days (No weekend Delivery).
This option is at no cost to the customer. • Advanced Exchange: The customer will be shipped a new or reconditioned (like-new) replacement device before sending the defective device to the Cricket Returns Center. The customer can choose between 2-day delivery for a $10 shipping fee or next-day delivery for a $20 shipping fee. The customer will be charged a security deposit equal to the value of the device ($30 - $600, depending upon the device). A full refund of the security deposit will be applied to the customer's credit card within 5 business days once the customer has returned the defective device to the Cricket Returns Center, provided the device meets the warranty exchange return policy requirements. If the device does not meet the warranty exchange requirements, the security deposit will not be refunded and the defective device will be returned to the customer. • Post Exchange: The customer must send the defective device to the Cricket Returns Center. The device must be received at the Cricket Returns Center before a replacement device will be shipped.
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